Please be aware of scams during and following the Microsoft 365 outage
With users currently experiencing disruption to Microsoft services including Outlook, scammers may try to take advantage of the situation by posing as Microsoft, IT support, or another trusted organisation.
Be cautious if you receive an unexpected email, text message, or phone call claiming there is a problem with your account or offering to restore your access.
- Don't click unexpected links asking you to sign in or reset your password.
- Never share passwords or verification codes.
- Don't give an unsolicited caller remote access to your device.
- Be wary of anyone requesting payment to restore your account or services.
If you're unsure, stop and verify the request using contact details you know and trust.
Microsoft advises that it does not make unsolicited calls offering technical support, and genuine Microsoft error messages will not contain a telephone number for you to call.
Scammers take advantage of uncertainty. Take a moment, think before you click, and stay cautious.