Please note, SERS is for Isle of Man Residents, Nationals or Organisations
Since our launch on 23rd October 2020 to 30th April 2025, we have received over 28,450 suspicious emails.
In April 2025, we received 399 suspicious emails. For more statistics, please take a look at our SERS Statistics: 1 April 2025 – 30 April 2025 infographic or view the text version at the bottom of this page.
As part of the Isle of Man Government’s Cyber Security Strategy, the Office of Cyber-Security & Information Assurance (OCSIA), working in partnership with Manx Telecom, have introduced a suspicious email reporting service (SERS).
If you have received an email which you’re not quite sure about and you're an Isle of Man resident, forward it to the Suspicious Email Reporting Service (SERS) SERS@ocsia.im. The message might be from a company that you don’t normally receive communications from or from someone that you do not know. You may just have a hunch. If you are suspicious, you should report it. Your report of a phishing email will help us to act quickly, protecting many more people from being affected. In a small number of cases, an email may not reach our service due to it already being widely recognised by spam detection services.
By sending your suspicious emails to us we can better understand the threats on our Island and provide relevant advice and warnings. Your email will also be analysed by the UK’s National Cyber Security Centre (NCSC), assisting in the disruption of malicious phishing campaigns and take down of websites.
The UK NCSC SERS initiative has, since its launch in April 2020, removed more than 210,000 scams and more than 380,809 malicious websites. Find out more about what happens when the NCSC receives a suspicious email to the SERS.
What happens when you send a suspicious email to SERS@ocsia.im?
- Your suspicious email will be received by OCSIA for analysis and collated to assist in providing general advice and warnings to the Island’s residents and businesses.
- Your suspicious email will be forwarded to the UK NCSC for analysis. The UK NCSC team work to take down malicious URL links and scam campaigns. To see how they handle your data, view their privacy statement.
Disclaimer: In a small number of cases, an email may not reach our service due to it already being widely recognised by spam detection services. The vast majority of reports do reach our system so please keep reporting any suspicious emails you receive.
By forwarding your emails, you consent to us processing your personal data. Please view our privacy notice to see how we handle your data.
For any other cyber concerns, please report it to us using our Cyber Concerns Online Reporting Form.
SERS Statistics: 1 April – 30 April 2025
In the month of April we received
- 399 suspicious emails
- 254 (64%) contained malicious links
- 18 (5%) contained malicious attachments
- The top five Phishing Scams imitating popular services
- Romance/dating
- Manx.net
- U.S. political news spam
- Advance-fee fraud scams
- Anti-malware Software
The latest statistics from the UK National Cyber Security Centre (UK NCSC) show that they have
- received more than 40,000,000 reports
- removed more than 214,000 scams
- taken down more than 387,536 malicious URLs
Note: Statistics given are for the Isle of Man SERS unless stated otherwise.
Downloadable documents
