Suspicious Email Reporting Services (SERS)
September - October 2026
As part of the Isle of Man Government’s Cyber Security Strategy, the Cyber Security Centre for the Isle of Man (CSC) operates a Suspicious Email Reporting Service (SERS), allowing residents to forward suspicious emails for analysis.
If you have received an email which you’re not quite sure about, forward it to SERS@ocsia.im. The message might be from a company that you don’t normally receive communications from or from someone that you do not know. You may just have a hunch. If you are suspicious about an email, you should report it.
Your report of a suspicious email will help us to act quickly, protecting many more people from being affected. In a small number of cases, an email may not reach our service due to it already being widely recognised by spam detection services.
By sending your suspicious emails to us we can better understand the threats on our Island and provide relevant advice and warnings. Your email will also be analysed by the UK’s National Cyber Security Centre (NCSC), assisting in the disruption of malicious phishing campaigns and the takedown of malicious websites.
The National Cyber Security Centre (NCSC) has the power to investigate and remove scam email addresses and websites. By reporting phishing attempts you can:
- Reduce the amount of scam emails you receive
- Make yourself a harder target for scammers
- Protect others from cyber crime online
Since the launch of SERS, we have received over 30,000 suspicious emails.
In September and October 2026, we received 331 suspicious emails.
Suspicious Emails
331 reported in September and October 2026
The graph below shows the frequency of specific characteristics identified in submitted SERS emails. Please note that some emails have more than one recorded characteristic.
Malicious links remain as the primary characteristic of received suspicious emails. We have not identified any notable spike in other characteristics
Top 5 Phishing Scams Imitating Popular Services:
- TV Licensing
- Manx.net
- Anti-malware Software
- Apple
- Retail Stores (CO-OP, Walmart)
Cyber Concerns
415 reported in September and October 2026
The chart below shows a breakdown of cyber concerns reported to us over September and October.
As highlighted throughout this report, we can only provide effective advice and guidance to the public and local businesses from the information that is shared and reported to us. It is, therefore, important that we receive reports from the public and from local organisations.
If anyone has any information that they wish to put forward for consideration that could contribute to this document, please contact us at cyber@gov.im or report it using our online cyber concerns form.
