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Criminals are now using the CSC/OCSIA name to facilitate scams referring to cryptocurrency via email. We will only ordinarily communicate with you if you have raised an issue with us.

Looking after your computer systems, devices and software

  • Ensure you have updated antivirus software and firewall running before playing games online.
  • Keep your games updated. Developers often release security patches with their
    software updates. Apply automatic updates where available.
  • Buying and downloading from reputable sources is the best way of verifying the authenticity and security of download files and software.
  • As with all your important accounts, particularly those storing bank details, use strong and unique passwords.

Protecting yourself and your personal information

  • Choose a username that does not reveal any personal information. If the game
    includes personal profiles, make sure you don't give away any personal information.
  • When disposing of your gaming device either by selling, giving away or scrapping,
    ensure all your personal information and account details have been deleted.
  • Be wary of scams when buying and selling game content, such as characters and
    special items with real world value. Only buy and sell using trusted vendors and
    marketplaces.
  • Don't reveal any personal information to other players.

Creating a positive gaming environment

  • Familiarise yourself with game abuse reporting features to report any players causing aggravation or offence.
  • Do not engage with players causing hassle or making other players feel uncomfortable.
  • If playing online with strangers, avoid using a webcam and if using voice chat, consider using voice altering features if available.
  • Behave the same with other players as you would with people in the real world.

 

This page was last reviewed 25/10/2023

 

Downloadable documents

Safe Online Gaming Tips Poster