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Looking after your computer systems, devices and software

  • Ensure you have updated antivirus software and firewall running before playing games online.
  • Keep your games updated. Developers often release security patches with their
    software updates. Apply automatic updates where available.
  • Buying and downloading from reputable sources is the best way of verifying the authenticity and security of download files and software.
  • As with all your important accounts, particularly those storing bank details, use strong and unique passwords.

Protecting yourself and your personal information

  • Choose a username that does not reveal any personal information. If the game
    includes personal profiles, make sure you don't give away any personal information.
  • When disposing of your gaming device either by selling, giving away or scrapping,
    ensure all your personal information and account details have been deleted.
  • Be wary of scams when buying and selling game content, such as characters and
    special items with real world value. Only buy and sell using trusted vendors and
  • Don't reveal any personal information to other players.

Creating a positive gaming environment

  • Familiarise yourself with game abuse reporting features to report any players causing aggravation or offence.
  • Do not engage with players causing hassle or making other players feel uncomfortable.
  • If playing online with strangers, avoid using a webcam and if using voice chat, consider using voice altering features if available.
  • Behave the same with other players as you would with people in the real world.


This page was last reviewed 25/10/2023


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